Southern Company Manager,Training in Atlanta, Georgia
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.5 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at southerncompanygas.com .
The Training Manager interacts with the Field Operations, Customer Experience and/or Corporate organizations to manage, prioritize and execute training requests. This role is responsible for conducting needs analysis with the client, sourcing the appropriate training solutions and managing multiple training projects end-to-end. In addition, this role will work closely with business functions to translate standards, new technology and business process changes into the appropriate training methodology for the enterprise. This role is responsible for managing and leading internal training teams comprised of instructional designers, trainers and training support personnel to ensure training projects and deliverables are completed within established timeframes.
Job Responsibilities & Accountabilities by Competency
Functional Expertise :
Manages a team of training professionals that include instructional designers and trainers to develop and qualify our internal workforce.
Ensures consistency with the development and management of program materials, training delivery and communications in accordance with customer needs and company standards
Ensures compliance requirements are met.
Use of consistent tools and templates; strong project management skills
Identifies and/or validates training needs and provides consultation around best practice approach to buy versus build development and delivery method(s).
Leads training projects and programs for multiple businesses and sites from assessment through development, facilitation and evaluation.
Oversees the development and delivery of the training for safety and compliance, employee skill development, IT system applications, process initiatives and new hire on-boarding.
Knowledgeable of client’s employee base, business strategies, products and services, and processes.
Manages external vendors to deliver a quality product.
Builds strong relationships with business leaders and subject matter experts, to assess development needs and make recommendations to enhance organizational performance.
Manages scheduling, logistical needs and records management in partnership with Logistics Coordinator
Collaborates with the business to develop on-the-job (OJT) application and experiential learning.
Manages change with clients to ensure smooth implementation and adoption of new processes and systems
Provides cost analysis to various solutions, ROI modeling, timeframes associated with various options, and quality measurements; makes final recommendations to training.
Solicits client feedback on training solutions to identify trends and performance gaps; develops and presents recommendations for closing gaps end to end.
Responsible for managing the full learning cycle of needs analysis, course and curriculum design, development, implementation and evaluation.
- Bachelor’s degree in business, adult education, instructional design, project management or equivalent work experience.
- Graduate degree in business or adult education.
Related Work Experience:
6 years of extensive knowledge in Field Operations and other shared services providers of Southern Company Gas (Safety, Environmental, Construction, Resource Management, Engineering, Regulatory)
Work experience in the natural gas or utility industry
Experience in training with specific responsibilities in budgeting, needs analysis, content design/deliver and program effectiveness and evaluation
Experience as a project manager/lead
Specific Skills & Knowledge:
Strong Project Management
Works well with all levels of the organization
Problem solving and analysis
Planning and Organizing
Exceptional Communication Skills
Ability to build business relationships
Working Conditions/Physical Requirements:
Travel up to 25%
Primarily works in an office environment
Ability to lift at least 30 pounds
About Southern Company
Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com at http://www.southerncompany.com/ .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Human Resources
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Gas
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Southern Company Gas Headquarters (10Atlanta)
10 Peachtree Place
Req ID: GAS2001241